Payments, explained the way a good bank should have explained them.
This page is for the owners, founders and finance teams who run the business. No jargon, no feature grids. Just what's hard, what we do about it, what it costs and how to start.
Six problems, and what we do about each.
Each of these came from a real conversation with a business owner. The right-hand side is our answer, in plain terms.
Access
The problem. Providers say no before they've understood the business, or say yes and then change their minds.
What we do. We assess each business individually and match it to partners suited to its profile. If we can't help, we say so early rather than after you've integrated.
Stability
The problem. Sudden restrictions, frozen funds, service withdrawn with a template email.
What we do. More than one route behind your account, so a change at one partner doesn't have to mean a change for you. Early, personal warning if anything affecting your account does change. We can't promise uninterrupted access, and we won't pretend otherwise.
Cost
The problem. Opaque pricing, rolling reserves and markups you only discover on the statement.
What we do. One written fee schedule before you sign. The fee and net amount shown on every transaction. Any reserve requirement explained, justified and reviewed.
Cross-border
The problem. Different providers for different markets, and reconciliation that gets worse with every one you add.
What we do. A single integration or payment link that reaches the methods and currencies connected to your account, and one record per payment whichever route it took.
Complexity
The problem. Payment set-up that needs a developer, a compliance consultant and a lot of patience.
What we do. Payment links and hosted checkout for businesses that just want to get paid; APIs for the ones with a tech team. The same account either way.
Support
The problem. A ticket queue when you need a human.
What we do. A named account manager who knows your business, your volumes and your history.
Pricing you can read in one sitting.
We charge a monthly subscription and a per-transaction fee, agreed in writing before you start. Nothing is added afterwards.
Final pricing is confirmed during onboarding and depends on your approved profile. The figures on the current site should not be assumed final.
"We'd rather lose an applicant to a clear price than keep one with a hidden one."
That's the standard we hold ourselves to on every statement, every month.
What happens after you apply.
We've tried to make this feel like opening a good business bank account: thorough, but respectful of your time, and with a person at the other end.
Application
Business details, what you sell and where, expected volumes, and your payments history. If you've been dropped before, tell us; it helps us place you well.
About ten minutes. No commitment.
Verification
Business verification (KYB) and identity checks (KYC) through our verification partner, plus a review by our team. We may ask for documents such as incorporation papers, proof of address and a view of your website or product.
Typically a few working days. Timing TBC
Agreement and set-up
A call to walk through what we can offer and the written fee schedule. Once you're happy, you get access to your account, payment links and, if you need it, the integration documentation.
Capabilities enabled depend on your approved profile.
The whole sign-up, start to finish. Create an account, tell us whether you're an individual or a business, review, submit. Verification follows with our partner.
What we'll need from you
Accurate information about the business and its owners, a clear description of what you sell, and openness about past payment issues. Surprises later are what cause restrictions.
What you can expect from us
A named contact from day one, a clear yes or no with reasons where we can give them, and no fee until an agreement is signed.